Can I change or cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
How long before my order ships?
The processing time varies depending on the specific product with the average processing time approximately 4 business days; however, it can also be affected by the item's stock status. If your order includes hot items experiencing stock availability issues, the order can take between 5-10 business days to process. For all shipped packages, we’ll send you the tracking number in an email.
Where is my order?
For all shipped packages, we’ll send you the tracking number in an email. If you want to simply learn the whereabouts of your order you can track your order on “Track Your Order” section which is on the top of our Home Page.
What is the return policy?
NOTE - Never share your debit/credit card details and OTP with anyone. Our customer care executive will never ask you for card details and OTP.
We always put our most sincere efforts in providing best quality products to our customers. Yet if in any case if you still want to return the products due to unsatisfaction, then you can mail us at: firstname.lastname@example.org and our return related customer service team will assist you with a return query. Please check our Return Policy for further information.
How will I change the delivery address once the order is placed?
If your order hasn’t been shipped yet please contact us to change the shipping address. Once the packaging and shipping process has started, it can no longer be changed.